APAC Customer Service Career Opportunities

APAC’s core business is taking care of customers. Our integrated Customer Lifecycle Management Solutions are designed to optimize every single interaction and build profitable, loyal customers.

Customer loyalty relies heavily on the business processes and people that support each transaction. APAC hires and trains only the most qualified Technical and Customer Service Representatives. Every member of the APAC account team is chosen for their industry experience, then continually trained to meet evolving client needs. With fully integrated, multi-channel customer care and network operating centers, APAC has developed the processes required to better understand and serve customer needs, manage transactions faster and more accurately, and increase our clients’ bottom lines.

"APAC is a great company to work for, encouraging a positive and friendly atmosphere to excel and advance within the company. During my career with APAC, I have personally been promoted three different times starting from an entry level position and I am now dedicated to the training department full time. While advancing, I was presented with many different career paths and a multitude of challenging tasks to aide in my own personal development. It’s exciting coming to work knowing you’re going to have fun."

APAC is a multinational leader in outsourced services with nearly 35 years of experience and more than 9,000 professional contact management employees across the U.S. and Philippines. We are a public company built on long-standing client relationships with Fortune 500 market leaders. Our flexibility and expertise enables us to respond to opportunities and meet clients' changing business needs. As an established company with a consistent, proven approach, we are recognized as a leader within our industry.

• Ranked in Top Ten of Service Providers for More than 17 years by Customer Interaction Solutions magazine
• Earned Gold Level 2006 MVP Quality Award for Complex Healthcare online support program in Philippines
• Recipient of 2005 & 2006 Industry Awards for high-quality, results-oriented solutions
• 2005 CRM Excellence award winnning program reaches high quality standard in our Manila location